Volume 3, Number 12, October�2022 e-ISSN: 2797-6068 and p-ISSN: 2777-0915
THE
EFFECT OF WORK PLACEMENT, WORK EXPERIENCE, AND WORK ENVIRONMENT ON EMPLOYEE
LOYALTY AT THE GORONTALO SEARCH AND HELP OFFICE
Rahmisyari
Universitas Ichsan
Gorontalo, Indonesia
Email: [email protected]
KEYWORDS work placement; Human Resource Management; work
loyalty |
ABSTRACT Human
resource management is very important for government organizations in
managing, regulating, and utilizing employees so that they can function
productively, realizing an effective, quality and efficient work unit that is
able to provide optimal services to the community requires the participation
of all elements contained in the work unit. the. This study aims to determine
the effect of work placement, work experience, and work environment on
employee loyalty at the Gorontalo search and rescue office. The research
method used is the Quantitative Research Method, according to Sugiyono (2010:65) Quantitative Research Methods can be
interpreted as research based on the philosophy of positivism, used to examine
certain populations or samples, research methods in the form of numbers and
analysis using statistics. The results show that employee loyalty will
increase if the Gorontalo Search and Rescue Office places employees according
to their duties and functions. The results of this study indicate that
employees in the Gorontalo Search and Rescue Office have been placed in
appropriate positions. Although the initial findings of the researcher
indicate that there are employees who are placed not according to the educational
background completed, but from the results of this study it turns out that
education is not the main benchmark for employees to be placed in a field,
but employees are placed based on their knowledge, skills and abilities. |
INTRODUCTION
Human resource management is very important for government
organizations in managing, regulating, and utilizing employees so that they can
function productively, realizing an effective, quality and efficient work unit
that is able to provide optimal services to the community requires the
participation of all elements contained in the work unit. the. The elements in
question include the leadership, staff, administrative implementers, all of
which are a unified whole that support each other. Each element, in addition to
carrying out its main daily tasks, also performs other jobs that fall within
the scope of its duties and responsibilities.
Employees who carry out their functions and duties well
show employees who have a high level of loyalty to their agencies. On the other
hand, to get a high level of employee loyalty, each agency is obliged to meet
the needs of employees so that employees feel satisfied at work where their
dedication to the agency feels appreciated. Work loyalty between one employee
and another employee certainly has a variety of different levels of loyalty.
Basically employee loyalty depends on the employee himself, but the agency must
also have efforts so that employees have a high level of loyalty.
According to (Sari & Ardana, 2016)
argues that loyalty from every employee is needed in an organization because it
is an employee's mental attitude shown by a loyal attitude towards the
organization even though the organization is in good or bad condition. The same
thing was also stated by (Suhendi, Hendi, 2015)
who stated that employee loyalty is shown by the commitment of employees within
the company, organizational commitment can be formed due to several factors
both from the organization and from the individual itself.
To establish the level of employee loyalty to the
organization is not easy, because not all employees have a loyal attitude to
the organization. Therefore, every organization must think about the factors
that can create and affect employee loyalty. These factors consist of work
placement, work experience, and work environment. According to Sophia (Purba, 2017: 22) that the factors that influence employee
loyalty are employee placement and work experience. Meanwhile, according to (Alyani & Djastuti, 2017)
suggests that the work environment is also an influential factor in creating
the loyalty of every employee. A conducive work environment will provide a
sense of security and allow employees to work optimally.
Improper placement of employees can result in hampered
employee productivity, so that employees will work as little as possible or
just make it a routine to come to the office every day. According to Sastrohadiwiryo (Kushendarto & Masdupi, 2015)
work placement is a process.
Giving tasks and work to the workforce to be carried out
according to the scope that has been set, and being able to account for all
risks and possibilities that occur on the duties and work, authority, and
responsibilities given.
Likewise, the work experience possessed by employees will
be able to assist employees in carrying out their duties so as to increase
their loyalty. An employee has high work loyalty if the employee has mastery of
the job and the level of knowledge and skills, and vice versa if the employee
is not loyal in his work it can occur because the employee lacks mastery of the
job and the level of knowledge and skills (Putra & Adam, 2020).
Apart from placement and work experience, there is also a
work environment that also affects employee loyalty. According to Aityan, (Putra & Adam, 2020)
suggests that many factors affect employee loyalty, one of which is the work
environment. The work environment is said to be good if employees feel at home
in the company compared to outside the company so that they can carry out their
work well.
The Gorontalo Search and Rescue Office is a non-ministerial
government agency that reports directly to the President. The Gorontalo Search
and Rescue Office has the task of assisting the president in carrying out
government affairs in the search and rescue sector. Basarnas
Gorontalo has a vision of "Creating a reliable, leading, and superior
National SAR Agency in SAR services in the territory of the Republic of
Indonesia". In an effort to achieve this vision, human resources, in this
case employees, are an important factor in realizing the vision of the
Gorontalo City Basarnas.
Based on the author's initial observations and interviews,
it shows that the Gorontalo Search and Rescue Office does not yet have a rule
to measure how loyal employees are to their work, which only measures
performance. However, if you look closely at the loyalty of employees, it shows
that there is a tendency for employees to have mediocre loyalty. The phenomenon
related to employee loyalty as from the results of the interview can be seen
from the lack of employee compliance with applicable work rules, it can be seen
that there are still many employees who are relaxed in the office, as well as
the employees who work in the terminal. Then, the responsibility of employees
in the office who always procrastinate work, the work should be completed one
day but done more than one day. Likewise with service where employees have not
instilled in themselves that the Gorontalo City Basarnas
Office is a state institution that prioritizes service over the interests of
employees, moreover Basarnas is an institution that
assists in search and rescue, but what happens is that employees have not been
fully serious in contributing their energy and thoughts in do their job.
These problems are thought to be caused by the placement,
experience, and work environment of the employees. In the Gorontalo Search and
Rescue Office there are still employees who are not placed in their fields, as
well as employees who do not have experience being assigned to do work in the
field that they do not control. The same thing in a work environment that is
not yet conducive to making employees work mediocre.
Based on the problems that have been stated above, loyalty
is an important thing in realizing the function of the Gorontalo City Basarnas Office in providing services to the community.
Therefore, the authors are interested in conducting research with the title
"The influence of work placement, work experience, and work environment on
employee loyalty at the Gorontalo Search and Rescue Office".
The purpose of this study was to obtain information about
the magnitude of the effect of work placement (X1), work experience (X2), and
work environment (X3) on employee loyalty (Y) at the Gorontalo Search and
Rescue Office.
This research is expected to be able to broaden the understanding of management theories and science in the field of human resource management (HR), particularly with regard to issues that are the source of research, namely work placement, work experience, work environment, and employee loyalty.
METHOD RESEARCH
����������� The research method used is the Quantitative
Research Method, according to (Sugiyono, 2013)
Quantitative Research Methods can be interpreted as research based on the
philosophy of positivism, used to examine certain populations or samples,
research methods in the form of numbers and analysis using statistics.
Meanwhile, the approach used in this research is survey research, where survey
research is used to explain causal relationships and test hypotheses. This
study takes a sample from a population and uses a questionnaire as the main
data collection tool. Meanwhile, according to Sugiyono
(2010:68) the survey method is a research method carried out by large and small
populations, but the data studied are data from samples taken from the
population, and the relationships between sociological and psychological
variables.
Information from part of the population is collected
directly at the scene empirically, with the aim of knowing the opinions of some
of the population towards the object being studied, where the unit of analysis
is the individuals in the research object area who all have the same
opportunity to be selected.
RESULTS AND DISCUSSION
1.
Descriptive
Characteristics of Respondents
GENDER |
NUMBER |
PRESENTASE (%) |
Man |
30 |
63.8 |
Woman |
17 |
36.2 |
AMOUNT |
47 |
100 |
Source: Data processed, 2022
From
the table above, it can be shown that there are more male employees than female
employees, which indicates that male employees are more needed in carrying out
their duties at the Gorontalo Search and Rescue Office.
From
the results of the research that has been done, the number of respondents based
on age can be seen in the following table:
AGE |
AMOUNT |
PERSENTASE (%) |
17 - 25 Age |
5 |
10.6 |
26 - 35 Age |
21 |
44.7 |
36 - 45 Age |
14 |
29.8 |
> 45 Age |
7 |
14.9 |
AMOUNT |
47 |
100 |
Source: Data processed, 2022
From
the table above, it can be shown that the employees who work the most at the
Gorontalo Search and Rescue Office are aged 26-35 years, which shows that
employees at that age are in the adult category, where in work they prioritize
loyalty and are more serious about their work.
EDUCATION |
AMOUNT |
PERSENTASE (%) |
SLTA/SMK/MA |
37 |
78.7 |
Diploma III |
3 |
6.4 |
Bachelor degree (S1) |
7 |
14.9 |
Level Two (S2) |
1 |
2.1 |
AMOUNT |
47 |
100 |
Source:
Data processed, 2022
From
the table above, it can be shown that the employees who work the most are
employees with graduates or levels of high school/vocational/MA. This shows
that there are still many employees who have a secondary education level who
work at the Gorontalo Search and Rescue Office. The level of secondary
education can affect the level of employee loyalty at work.
From
the results of the research that has been done, the number of respondents based
on years of service can be seen in the following table:
Table 4
Distribution
of Respondents Based on Length of Work
LENGTH OF WORKING |
AMOUNT |
PRESENTASE (%) |
1 - 5 Tahun |
17 |
36.2 |
6 - 10 Tahun |
18 |
38.3 |
11 - 25 Tahun |
12 |
25.5 |
AMOUNT |
47 |
100.0 |
Source:
Data processed, 2022
From
the table above, it can be shown that the most employed employees have 6-10
years of service. This can be interpreted that with long working employees show
employee loyalty to their work. The length of work also shows the experience
that many employees have with the work carried out in the office.
2.
Descriptive
Characteristics of Research Variables
All
independent variables that become the object of research are expected to be
able to influence employee work loyalty at the Gorontalo Search and Rescue
Office. The following will present an overview of the results of the tabulation
of data or variables that are the object of research and the score
interpretation criteria as follows:
SCORING
RANGE |
CRITERIA |
47 - 88 |
Very low |
89 � 124 |
Low |
125 � 163 |
Currently |
164 � 202 |
High |
203 � 241 |
Very high |
Source: Data processed, 2022
The
following will present an overview of the results of the tabulation of data or
variables that are the object of research. Based on the data collected from 47
respondents who were designated as samples, the data can be tabulated as in the
following table:
Based
on the results of the tabulation of data obtained values for each indicator of
the work placement variable (X1) according to respondents' reviews as follows:
WEIGHT |
ITEM |
|||||||||
X1.1 |
X1.2 |
X1.3 |
||||||||
F |
Skor |
% |
F |
Skor |
% |
F |
Skor |
% |
|
|
1 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
|
2 |
2 |
4 |
4.3 |
0 |
0 |
0.0 |
1 |
2 |
2.1 |
|
3 |
4 |
12 |
8.5 |
1 |
3 |
2.1 |
2 |
6 |
4.3 |
|
4 |
11 |
44 |
23.4 |
15 |
60 |
31.9 |
12 |
48 |
25.5 |
|
5 |
30 |
150 |
63.8 |
31 |
155 |
66.0 |
32 |
160 |
68.1 |
|
∑ |
47 |
210 |
100 |
47 |
218 |
100 |
47 |
216 |
100 |
|
Category |
Very high |
Very high |
Very high |
Source: Data processed, 2022
Based
on the table above, it can be seen that of the 47 respondents who were studied
in general, the respondents' perceptions of the statement items on the work
placement variable were in the very high category. This shows that the
placement of employees in the Gorontalo Search and Rescue Office has been
placed in accordance with the knowledge, skills and abilities of the employees.
Based
on the results of the tabulation of data obtained values for each indicator of
the work experience variable (X2) according to respondents' reviews as follows:
WEIGHT |
ITEM |
||||||||
X2.1 |
X2.2 |
X2.3 |
|||||||
F |
Skor |
% |
F |
Skor |
% |
F |
Skor |
% |
|
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
3 |
5 |
15 |
10.6 |
5 |
15 |
10.6 |
3 |
9 |
6.4 |
4 |
13 |
52 |
27.7 |
16 |
64 |
34.0 |
16 |
64 |
34.0 |
5 |
29 |
145 |
61.7 |
26 |
130 |
55.3 |
28 |
140 |
59.6 |
∑ |
47 |
212 |
100 |
47 |
209 |
100 |
47 |
213 |
100 |
Category |
Very High |
Very High |
Very High |
Source: Data processed, 2022
Based
on the table above, it can be seen that of the 47 respondents who were studied
in general, the respondent's perception of the statement items on the work
experience variable was in the very high category. This shows that employees
who work at the Gorontalo Search and Rescue Office have experience in
accordance with the field they are working on, which can be seen from the years
of service, knowledge and skills, as well as employee mastery of their work.
Based
on the results of the tabulation of data obtained values for each indicator of
the work environment variable (X3) according to respondents' reviews as follows:
|
WEIGHT |
ITEM |
|||||||||||||||
|
X3.1 |
X3.2 |
X3.3 |
||||||||||||||
|
F |
Skor |
% |
F |
Skor |
% |
F |
Skor |
% |
||||||||
|
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|||||||
|
2 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
|||||||
|
3 |
7 |
21 |
14.9 |
5 |
15 |
10.6 |
4 |
12 |
8.5 |
|||||||
|
4 |
14 |
56 |
29.8 |
14 |
56 |
29.8 |
14 |
56 |
29.8 |
|||||||
|
5 |
26 |
130 |
55.3 |
28 |
140 |
59.6 |
29 |
145 |
61.7 |
|||||||
|
∑ |
47 |
207 |
100 |
47 |
211 |
100 |
47 |
213 |
100 |
|||||||
|
Category |
Very
High |
Very
High |
Very
High |
|||||||||||||
WEUGHT |
ITEM |
|
|||||||||||||||
X3.4 |
X3.5 |
|
|||||||||||||||
F |
Skor |
% |
F |
Skor |
% |
|
|||||||||||
1 |
0 |
0 |
0 |
0 |
0 |
0 |
|
||||||||||
2 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
|
||||||||||
3 |
3 |
9 |
6.4 |
5 |
15 |
10.6 |
|
||||||||||
4 |
7 |
28 |
14.9 |
20 |
80 |
42.6 |
|
||||||||||
5 |
37 |
185 |
78.7 |
22 |
110 |
46.8 |
|
||||||||||
∑ |
47 |
222 |
100 |
47 |
205 |
100 |
|
||||||||||
Category |
Very High |
Very High |
|
||||||||||||||
Source:
Data processed, 2022
Based
on the table above, it can be seen that of the 47 respondents who were studied
in general, the respondents' perceptions of the statement items on the work environment
variable were in the very high category. This shows that the Gorontalo Search
and Rescue Office has a conducive work environment, which can be seen from the
state of the workplace, workplace air regulation, workplace lighting
arrangements, use of work equipment, physical and mental conditions of
employees.
Based
on the results of the data tabulation, the value for each indicator of the
employee loyalty variable (Y) according to the respondents' reviews is as
follows:
WEIDGHT |
ITEM |
|||||||||||
Y1.1 |
Y1.2 |
Y1.3 |
Y1.4 |
|||||||||
F |
Skor |
% |
F |
Skor |
% |
F |
Skor |
% |
F |
Skor |
% |
|
1 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
2 |
1 |
2 |
2.1 |
2 |
4 |
4.3 |
0 |
0 |
0.0 |
0 |
0 |
0.0 |
3 |
6 |
18 |
12.8 |
7 |
21 |
14.9 |
7 |
21 |
14.9 |
1 |
3 |
2.1 |
4 |
9 |
36 |
19.1 |
8 |
32 |
17.0 |
10 |
40 |
21.3 |
13 |
52 |
27.7 |
5 |
30 |
150 |
24.3 |
30 |
150 |
24.3 |
30 |
150 |
63.8 |
33 |
165 |
70.2 |
∑ |
47 |
204 |
100 |
47 |
207 |
100 |
47 |
211 |
100 |
47 |
220 |
100 |
Category |
Very high |
Very high |
Very high |
Very high |
Source: Data processed, 2022
Based
on the table above, it can be seen that of the 47 respondents who were studied
in general, the respondents' perceptions of the statement items on the employee
loyalty variable were in the very high category. This shows that employees
working at the Gorontalo Search and Rescue Office have a high level of loyalty
to their work, which can be seen from obedience to rules, responsibility,
dedication, and honesty.
3.
Validity
and Reliability Test Results
The
list of questions or questionnaires is primary data that is very supportive in
the implementation of research. Therefore, it is necessary to test the validity
to find out whether the list of statements that have been prepared can measure
the variables to be measured. Validity test is done by calculating the
correlation between each list of statements with the total score.
Reliability
test is conducted to determine whether the measuring instrument used is
feasible (trustworthy). The test can be done by looking at the Cronbach's Alpha
value in the reliability test output. Testing this research instrument both in
terms of validity and reliability of 47 respondents.
The
results of testing the validity and reliability of the work placement variable
(X1) can be seen in the following table:
ITEM |
VALIDITY TEST |
RELIABILITY TEST |
|||
r Hitung |
r table |
Description |
ALPHA |
Description |
|
X1.1 |
0.632 |
0,287 |
Valid |
0.762 |
> 0,6 = reliable |
X1.2 |
0.582 |
0,287 |
Valid |
||
X1.3 |
0.639 |
0,287 |
Valid |
Source: Data Processed 2022
Table 10 above explains that all statement items for the
work placement variable (X1) all instruments show valid and reliable results.
This decision was taken because the value of the correlation coefficient r
Count for all items > r table (0.287) can be seen in (attachment to the
distribution of table r). While the alpha coefficient is 0.762 > 0.6, thus
meaning that all statement items for the work placement variable are valid and
reliable.
The
results of testing the validity and reliability of the work experience variable
(X2) can be seen in the following table :
ITEM |
UJI VALIDITAS |
UJI RELIABILITAS |
|||
r Hitung |
r table |
KET |
ALPHA |
KET |
|
X2.1 |
0.598 |
0,287 |
Valid |
0.663 |
> 0,6 = reliable |
X2.2 |
0.612 |
0,287 |
Valid |
||
X2.3 |
0.559 |
0,287 |
Valid |
Source: Data Processed 2022
Table 11 above explains that all statement items for the
work experience variable (X2) all instruments show valid and reliable results.
This decision was taken because the value of the correlation coefficient r
Count for all items > r table (0.287) can be seen in (attachment to the
distribution of table r). While the alpha coefficient is 0.663 > 0.6, thus
meaning that all statement items for the work experience variable are valid and
reliable.
The
results of testing the validity and reliability of the work environment
variable (X3) can be seen in the following table:
ITEM |
VALIDITY TEST |
RELIABILITY TEST |
|||
r Count |
r table |
Description |
Alpha |
Description |
|
X3.1 |
0.670 |
0,287 |
Valid |
0.801 |
> 0,6 = reliable |
X3.2 |
0.538 |
0,287 |
Valid |
||
X3.3 |
0.507 |
0,287 |
Valid |
||
X3.4 |
0.408 |
0,287 |
Valid |
||
X3.5 |
0.420 |
0,287 |
Valid |
Source: Data Processed 2022
Table 12 above explains that all statement items for the
work environment variable (X3) all instruments show valid and reliable results.
This decision was taken because the value of the correlation coefficient r
Count for all items > r table (0.287) can be seen in (attachment to the
distribution of table r). While the alpha coefficient is 0.801 > 0.6, thus
meaning that all statement items for the work environment variable are valid
and reliable.
The
results of testing the validity and reliability of the employee loyalty
variable (Y) can be seen in the following table:
ITEM |
VALIDITY TEST |
RELIABILITY TEST |
|||
r Hitung |
r table |
Description |
ALPHA |
Description |
|
Y1.1 |
0.748 |
0,287 |
VALID |
0.733 |
> 0,6 = RELIABLE |
Y1.2 |
0.798 |
0,287 |
Valid |
||
Y1.3 |
0.741 |
0,287 |
Valid |
||
Y1.4 |
0.759 |
0,287 |
Valid |
Source: Data Processed 2022
Table 13 above explains that all statement items for the
employee loyalty variable (Y) all instruments show valid and reliable results.
This decision was taken because the value of the correlation coefficient r Count
for all items > r table (0.287) can be seen in (attachment to the
distribution of table r). While the alpha coefficient is 0.733 > 0.6, thus
meaning that all statement items for the employee loyalty variable are valid
and reliable.
4.
Statistical
Data Analysis
To
find out the effect of work placement, work experience, and work environment on
employee loyalty at the Gorontalo Search and Rescue Office, the following
analysis of the statistical results will be presented. The results of the
analysis will determine whether the independent variables (independent) can be
determinants of the dependent variable. The results of the data processing of
the causal relationship framework between X1, X2, and X3, to Y can be made
through the following structural equation:
�To
find out the relationship between variables, it can be seen from the picture
below:
� 0,445
0.448
The
results of the path analysis above show the relationship between variables,
where the relationship between work placement (X1) and work experience (X2) is
0.255 with a low or weak relationship level. The relationship between work
placement (X1) and the work environment (X3) is 0.448 with a fairly high or
moderate level of relationship. The relationship between work experience (X2)
and the work environment (X3) is 0.504 with a fairly high or moderate level of
relationship. While the results of the path analysis of the influence of the
independent variable on the dependent variable can be seen in the following
table :
VARIABEL |
KOEFISIEN JALUR |
LANGSUNG |
PENGARUH TIDAK LANGSUNG MELALUI |
TIDAK LANGSUNG |
TOTAL |
||
X1 |
X2 |
X3 |
|||||
X1 |
0,297 |
0,88 |
- |
0,028 |
0,039 |
0,066 |
0,154 |
X2 |
0,372 |
0,138 |
0,028 |
- |
0,054 |
0,082 |
0,22 |
X3 |
0,292 |
0,085 |
0,039 |
0,054 |
- |
0,093 |
0,18 |
X1,X2,X3 |
0,555 |
Source: 2022 data processing results
5.
Hypothesis
Testing
Table 15
� Test
Estimation Results and the Amount of Effect of Variable X on Y
INFLUENCE BETWEEN VARIABLE |
GIS VALUE |
Alpa (α) |
DECISION |
CONCLUSION |
Y�������������� X1,X2,X3 |
0,000 |
0,05 |
Sigmifikan |
Diterima |
Y��������������� X1 |
0,012 |
0,05 |
Sigmifikan |
Diterima |
Y�������������� X2 |
0,003 |
0,05 |
Sigmifikan |
Diterima |
Y�������������� X3 |
0,027 |
0,05 |
Sigmifikan |
Diterima |
The results of
the Fcount test show the results of 17,894 while the Ftable is 2,820 with a significant level of 0.000. Based on
the F test, it shows that Fcount > Ftable (17.894 > 2.820) and a significant level of 0.000
< = 0.05. From the processed data, the sig F value is 0.000 with a
probability value of 0.05. Because the value of sig is smaller than the
probability value of 0.05. So the hypothesis which states that work placement
(X1), work experience (X2), and work environment (X3) simultaneously have a
positive and significant effect on employee loyalty (Y) at the Gorontalo Search
and Rescue Office, is accepted.
The
results of the processed data obtained that work placement (X1) has a
coefficient value of 0.297 or 29.7% with a sig value of 0.012, then compared
with a probability value of 0.05, it turns out that the probability value is
0.05 greater with a sig probability value or (0.012 < 0.05). So the
hypothesis which states that work placement (X1) partially has a positive and
significant effect on employee loyalty (Y) at the Gorontalo Search and Rescue
Office, is accepted.
The
results of the processed data obtained by experience (X2) has a coefficient
value of 0.372 or 37.2% with a sig value of 0.003, then compared with a
probability value of 0.05, it turns out that the probability value of 0.05 is
greater than the probability value of sig or (0.003 < 0.05). So the
hypothesis which states that work experience (X2) partially has a positive and
significant effect on employee loyalty (Y) at the Gorontalo Search and Rescue
Office, accepted.
The
results of the processed data obtained that the work environment (X3) has a
coefficient value of 0.292 or 29.2 with a sig value of 0.027, then compared
with a probability value of 0.05, it turns out that the probability value of
0.05 is greater than the probability value of sig or (0.027 < 0.05). So the
hypothesis which states that the work environment (X3) partially has a positive
and significant effect on employee loyalty (Y) at the Gorontalo Search and
Rescue Office, is accepted.
Work Placement (X1), Work Experience (X2),
and Work Environment (X3) Simultaneously Have a Positive and Significant
Influence on Employee Loyalty (Y) at the Gorontalo Search and Rescue Office.
The
results of this study indicate that employee loyalty at the Gorontalo Search
and Rescue Office will increase if employees are placed according to their
abilities, skills and knowledge. Likewise, the experience possessed by
employees makes employees loyal to their work. In addition, a conducive environment
makes employees feel at home working and ultimately makes employees loyal. This
is confirmed from the results of the distribution of respondents' answers
where, work placement, work experience, and work environment are in the very
high category.
The
high simultaneous effect is because it can be seen from the work placement that
is in accordance with the employee's job, where employees are placed based on
their knowledge, employees are placed based on their skills, and employees are
placed based on their abilities. In addition, employees have adequate work
experience in carrying out their work, where employees who have worked for a
long time have high experience, employees who have good knowledge and skills
make employees more experienced in their work, and experienced employees have
high mastery of work. Then, the work environment that also affects the high
level of employee loyalty, where workplace conditions make employees feel at
home working, workplace air settings make employees more comfortable working,
lighting in the workplace is arranged as well as possible to make employees
comfortable working, employees are able to use work equipment in the office,
and employees have good mental and physical conditions at work.
The
results of this study are in line with what was stated by Hariandja
(Cahyati, 2018) that job
placement is a process of placing (filling) tasks or the process of appointing
new staff / positions in various positions. This placement may be in the form
of the first assignment for a newly recruited employee, but it can also be done
through promotion, transfer, reduction, or termination of employment.
According
to Foster (Masyichah, 2016),
work experience is a measure of work or the length of time a person understands
the responsibilities of a job. An employee with work experience will help the
company work effectively to achieve its goals. Meanwhile, according to Manulang (Sasongko, 2018),
work experience is the creation of knowledge or skills about how to work because
of the involvement of employees in carrying out work.
According
to Andrew Sikula (Kushendarto & Masdupi, 2015)
that a good work environment will ensure personal well-being and raise employee
morale for good job performance. In addition, employees will be happier and
more comfortable at work if the existing facilities are clean, quiet, with
adequate ventilation, as well as adequate and up-to-date equipment. Almost the
same opinion was stated by David McClelland (Kushendarto & Masdupi, 2015)
that supportive working conditions are defined as "employees' concern for
the work environment both for personal comfort and to facilitate doing tasks
well".
The
results of this study are also in line with the results of (Masyitah et al., 2022)
which suggests that employee placement, work experience and work environment
affect employee loyalty.
Work Placement
(X1) Partially Positive and Significant Effect on Employee Loyalty (Y) at the
Gorontalo Search and Rescue Office.
The
results show that employee loyalty will increase if the Gorontalo Search and
Rescue Office places employees according to their duties and functions. The
results of this study indicate that employees in the Gorontalo Search and
Rescue Office have been placed in appropriate positions. Although the initial
findings of the researcher indicate that there are employees who are placed not
according to the educational background completed, but from the results of this
study it turns out that education is not the main benchmark for employees to be
placed in a field, but employees are placed based on knowledge, skills and
abilities. This is in accordance with the results of the distribution of
respondents' answers where the job placement variable questions are in the very
high category, namely employees are placed based on their knowledge, employees
are placed based on their skills, and employees are placed based on their
abilities. In addition, if you look at the level of education of employees,
most of the employees who work have a bachelor's level of education (S1), which
means that the Gorontalo Search and Rescue Office places employees based on the
knowledge, skills and abilities shown by the education level of the employee.
The
results of this study are in line with the theory put forward by Bernardin and
Russell (Cahyati, 2018)
that job placement refers to the knowledge possessed by employees, skills to do
the work of employees, and work ability in carrying out various tasks in their
work. In addition, (Hasibuan, 2005)
also stated that the placement must be based on job descriptions and principles
and based on job specifications. Putting the right person in the right place
and placing the right person in the right place or The right man in the right
place and the right man behind the right job. The principle of proper placement
for employees to work in accordance with their respective expertise/profession
must be implemented. With the right placement, morale, work mentality and work
results will achieve the best results, even employee creativity and initiative
can grow. Meanwhile, according to (Sastrohadiwiryo & Syuhada, 2021),
job placement is the ability to give tasks to workers who have passed the
selection as determined by the organization and are responsible for all risks
and opportunities that arise. regarding duties and activities, authorities and
responsibilities.
The
results of this study are also in line with the results of research conducted
by (Paratama et al., 2013),
where the results of the research show that the variable of job placement has a
significant effect on employee loyalty.
Work Experience
(X2) Partially Positive and Significant Influence on Employee Loyalty (Y) At
the Gorontalo Search and Rescue Office.
The
magnitude of the effect of work experience (X2) partially on employee loyalty
(Y) at the Gorontalo Search and Rescue Office, where if work experience is
increased by 1 (one) unit, employee loyalty will increase. This means that work
experience has a positive and significant effect on employee loyalty. In
addition, work experience is a variable that has the highest influence on
employee loyalty compared to other variables.
The high
influence of work experience on employee loyalty shows how important employee
experience is in carrying out the tasks given in achieving the vision and
mission of the Gorontalo Search and Rescue Office. This can be proven from the
characteristics of the respondents, where most of the employees who work in the
Gorontalo Search and Rescue Office have a working period of 5 years and above,
meaning that most employees have experience in working as seen from the length
of work. In addition, it can also be seen from the distribution of respondents'
answers, where the statement items from the work experience variable are in the
high category, meaning that employees with long tenure of employees can
understand the responsibilities of a job and do it well. Knowledge and skills
employees are better able to understand and apply knowledge to job
responsibilities. Mastery of work is more about how employees apply work
methods.
This is in
line with the theory put forward by Foster (Sasongko, 2018)
that the employee's work experience is determined from the length of time /
tenure of the employee, the level of knowledge and skills of the employee, and
the mastery of the employee's work. Meanwhile, according to Sophia (Purba, 2017)
employee work experience has a significant influence on employee loyalty to the
organization. Employees who have worked for several years and employees who
have worked for decades in the organization certainly have different levels of
loyalty.
According
to Foster (Masyitah et al., 2022), work experience
is a measure of work or the length of time a person understands the
responsibilities of a job. An employee with work experience will help the
company work effectively to achieve its goals. Meanwhile, according to Manulang (Sasongko, 2018),
work experience is the creation of knowledge or skills about how to work
because of the involvement of employees in carrying out work.
The
results of this study are also in line with the results of research proposed by
Masyichah, (2016) which suggests that the work experience
variable affects employee loyalty.
Work
Environment (X3) Partially Positive and Significant Influence on Employee
Loyalty (Y) At the Gorontalo Search and Rescue Office.
The magnitude of the influence of the work environment (X3) partially
on employee loyalty (Y) at the Gorontalo Search and Rescue Office, where if the
work environment is increased by 1 (one) unit, employee loyalty will increase.
This means that the work environment has a positive and significant effect on
employee loyalty. In addition, the work environment has a low influence
compared to other variables.
The low influence is due to the state of the workplace where all
employees are in one office and do not have other office units so that the
workplace becomes crowded because of many employees. Then, setting the
workplace air using a cooler or air conditioner so that the air circulation
that enters the room is not optimal. In addition, the lighting arrangements in
the workplace are adequate with the support of windows that contain brighter lighting
entering the room. The use of work equipment, of course, in the Gorontalo
Search and Rescue Office, all work equipment is available and used when on duty
when there are reports from the public in the event of a disaster or something
unwanted. Likewise with the physical and mental conditions of employees who are
part of the work environment, where employees have good physical and mental
conditions in carrying out their duties, especially when disasters and
disasters occur in the community such as drowning, missing people and floods.
The results of this study are in line with the theory put forward by Hemsath and Yerkes (Alyani & Djastuti, 2017)
that the work environment is also an influential factor in creating the loyalty
of every employee. The work environment is conditioned by the physical
structure of the operation and its specific nuances. A comfortable work
environment will provide a sense of security and allow employees to work
optimally. The workplace can also affect how employees feel. If employees are
happy with their working conditions, they will feel at home at work so that
they can use their work effectively and get the job done. Employees who have a
positive impact on job satisfaction can make themselves more loyal because they
feel safe in the company where they work and feel better at home.
According to Andrew Sikula (Kushendarto & Masdupi, 2015)
that a good work environment will ensure personal well-being and raise employee
morale for good job performance. In addition, employees will be happier and
more comfortable at work if the existing facilities are clean, quiet, with
adequate ventilation, as well as adequate and up-to-date equipment. Almost the
same opinion was stated by David McClelland (Kushendarto
& Masdupi, 2015) that supportive working
conditions are defined as "employees' concern for the work environment
both for personal comfort and to facilitate doing tasks well".
The results of the study are also in line with the
results of research conducted by (Paratama et al., 2013)
which suggest that the work environment affects employee loyalty.
CONCLUSION
Based on the results of data processing that has been
carried out in the previous chapter, there are conclusions that work placement
(X1), work experience (X2), and work environment (X3) simultaneously have a
positive and significant effect on employee loyalty (Y) at the Gorontalo Search
and Rescue Office. Work placement (X1) partially has a positive and significant
effect on employee loyalty (Y) at the Gorontalo Search and Rescue Office. Work
experience (X2) partially has a positive and significant effect on employee
loyalty (Y) at the Gorontalo Search and Rescue Office. The work environment
(X3) partially has a positive and significant effect on employee loyalty (Y) at
the Gorontalo Search and Rescue Office
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