activities, encompassing waters, ports, maritime safety and security, and maritime protection,

constitute a crucial part of the national transportation system. They play a role in developing a

effective and efficient transportation system, facilitating stable and dynamic national

distribution (Kerakyatan, 1988; Lukijanto & Priyatmono, 2019).

In maritime operations, adherence to operational procedures related to safety, security,

and environmental protection is crucial. International regulations, such as the Safety of Life at

Sea (SOLAS), Collision Regulations (COLREGS), and Marine Pollution (MARPOL), provide

guidelines for ensuring safety, preventing collisions, and minimizing environmental pollution.

Despite these regulations, maritime accidents, including sinking, capsizing, grounding, fire,

and collisions, continue to rise in Indonesian waters. Investigations attribute 65% of these

Safety at sea is heavily reliant on the safety culture of ship crews. Adhering to procedures

can minimize accidents, and optimizing maritime safety involves enhancing crew knowledge.

One way to achieve this is through basic skills training for maritime human resources. In

Tanjung Perak Port in Surabaya plays a vital role in the connectivity of Indonesia's

eastern region. Its strategic position as a major hub for collecting and distributing goods

supports local, regional, and international trade. Over the years, the number of ships entering

and leaving Tanjung Perak Port has increased significantly. The port's role as a gateway to the

eastern part of Indonesia makes it crucial for supporting maritime activities in the region. To

enhance safety, security, and comfort in maritime transportation services, the government,

through the Ministry of Transportation, provides training programs, including BST, AFF, and

SAT, to maritime professionals and the public (Davis & Baulch, 2010).

The importance of safety in the maritime sector is evident, with 60%-80% of ship

accidents attributed to human error. Crew members undergo training before starting their actual

Security in Maritime Transportation through Training in collaboration with Politeknik

Pelayaran Surabaya and Tanjung Perak Port Authority.

The study delves into the intricate aspects of maritime regulations at the Tanjung Perak

Shipping Office and the pivotal role played by seafarer skill training (diklat) in bolstering

maritime safety and security. The core problem statements guiding this investigation are

twofold. Firstly, an exploration of the structured framework governing navigation regulations

at the Tanjung Perak Shipping Office. This involves an in-depth examination of how the

maritime sector is overseen and managed in this vital region. Secondly, an analysis of the extent

to which seafarer skill training contributes to the enhancement of maritime safety and security.

This inquiry aims to uncover the tangible impact of skill development programs on the

RESEARCH METHOD

This qualitative study employs a case study approach to delve into intricate phenomena.

Qualitative research, as described by (Creswell, W. John & Creswell, 2018), is instrumental in

uncovering and comprehending the underlying aspects of phenomena that may be challenging

to grasp thoroughly. It focuses on discoveries that statistical procedures or other quantitative

methods cannot yield. The research relies on both primary and secondary data. Primary data,

primary method involves in-depth interviews with research subjects, lasting approximately 15–

30 minutes. These interviews, conducted at the participants' designated offices during their

leisure time, are essential for obtaining verbal statements. The questions prepared by the

researcher may be adjusted based on the information provided by the participants (Rahman et

al., 2017).

Observation is another technique used to gather secondary data supporting the primary

information. This involves collecting authentic evidence such as photos, letters, and other

documents related to the training program. The researcher acts as a participant observer during

this activity, ensuring a non-intrusive role in the observed events.

Data analysis follows the steps outlined by (Miles et al., 2014): data condensation, data

to find meaning in the obtained data, presenting it coherently and selectively.

The conclusion drawing and verification stage involve summarizing the data based on

the research focus, drawing preliminary conclusions, and seeking supporting or contradicting

data. Verification is performed by comparing the conclusions with relevant theories,

conducting a member check, and making general conclusions for the research report. The

analysis during data collection includes transcribing interview results, observations, and

documentation, followed by creating a summary list of interviews and observations.

within the Tanjung Perak Main Shipping Office to support their roles in ensuring maritime

safety through the enhancement of human resources' quality (Sunarto, 2015).

The distribution of participant categories for the training conducted is shown in Table

7

3.763

0.414

Service user ratings are important in the service industry, including education. One way

that can be used to check the quality of service is to check customer feedback and ensure their

satisfaction. This is the concept used in this study, which is to see the quality of the

to the behavior of officers in service, related to politeness and friendliness. Participants did not

get satisfaction with Attitude so that the score was the lowest among other indicators even the

minimu value was also very low. Therefore, training institutions must improve service attitudes

towards training participants, including a good understanding from the certification

implementer of the needs of participants, the intention and efforts of the implementer to be able

to help participants, the availability of instructions and directions or input related to the

implementation of certification, and personal attention given fairly or equitably to each

participant.

The progress of seafarer skills training institutions will be greatly influenced by the

ability of each institution to identify its advantages and disadvantages. Things that are already

as a support for smooth ship traffic at sea, competent, capable, and skilled ship crews are

required. Therefore, every ship that will sail must be manned by an adequate and appropriate

crew to perform their duties on board based on their positions, considering the size of the ship,

ship arrangement, and sailing area. In the event of an accident within the jurisdiction of the

Tanjung Perak Port Master, according to the Minister of Transportation's Decree No. 55 of

2006 concerning Procedures for Ship Accident Inspections, if a ship accident occurs, such as

sinking, burning, collision, or grounding, the ship's Master or leader who experiences the

accident must report it to the Port Master at the nearest or first port visited. The Port Master,

after receiving the report of the ship accident, summons the Master, Ship Officers, and Crew

board and on land is necessary. Respondent interviews with the researcher revealed inhibiting

factors in the role of the Port Master in implementing maritime safety standards at the Tanjung

Perak Port Master's Office, namely the lack of human resources with port certification and

natural factors. 2. Maritime safety is a necessity, and therefore, the fulfillment of safety criteria

is carried out well. Continuous efforts are made to improve maritime safety. The research

results show that the implementation of seafarer skills training has an impact on maritime

safety. Improving maritime safety can be achieved by participating in self-development

another, depending on which receives the lowest rating from training participants.

applying management and following the implementation of training management. This can be

achieved by: (1) conducting training based on the training management guidebook and training

material book; (2) developing materials according to the needs of training participants and

following developments; (3) determining the competencies to be achieved; (4) systematically

arranging the materials; (5) selecting a suitable learning method based on the characteristics of

training participants; (6) employing competent lecturers/instructors; (7) organizing internships

on various types of ships with different cargoes alternately.

REFERENCES

Ćorović, B. (2013). Supply and Demand Analysis of educated seafarers. Annals of the Oradea

Creswell, W. John & Creswell, J. D. (2018). Fifth Edition Research Design Qualitative,

Davis, P., & Baulch, B. (2010). Casting the net wide and deep: lessons learned in a mixed-

KERAKYATAN, P. B. (1988). Pembangunan Berdimensi Kerakyatan. Yayasan Obor

Lukijanto, L., & Priyatmono, A. (2019). DIGITALISASI SISTEM PELAYANAN PANDU

McCusker, K., & Gunaydin, S. (2015). Research using qualitative, quantitative or mixed

Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods